FAQ

How do the different bet types work?

Click Here for an explanation of the bet types we offer.

What is UseMyWallet

UseMyWallet is an e-wallet payment method used by link2bet.com. We have provided a set of simple instructions for using UseMyWallet here.

Where is link2bet.com Based?

We are located and Licenced in the Isle of Man, British Isles. You can learn more about the Isle of Man at www.gov.im.

Are there any charges if I open an account?

link2bet does not levy any administration charges for opening an account.

How do I fund my Account?

We accept deposits by NETELLER, Credit Card, UK debit card, Bank Wire or UseMyWallet.

Please Note: NETELLER no longer accepts deposits and withdrawals for customers resident in the USA, Turkey and Canada.

Are there restrictions for deposits using MasterCard or VISA?

link2bet will accept deposits by either MasterCard or VISA and will make no handling charges. A successful deposit via Credit Card depends upon your Card Issuer and not link2bet.

How do I request a withdrawal from my account?

For players based outside the USA, Canada, and Turkey NETELLER is the efficient and cost effective method of requesting a return of funds. Link2bet makes no charges for funds returned via NETELLER. You can set up an account at www.neteller.com.

Non US customers who have deposited funds to us by Credit Card may withdraw funds by Credit Card, with a Visa Card. We cannot accept withdrawals by Mastercard, but customers can use the non US withdrawal options below.

You may request a refund via Bank Wire. link2bet will pay the cost of funds transmission but refunds under $1000 will incur a bank charge of $45 (Refunds over $1000 will incur no bank charges).

To request a refund by Bank Wire please click here and follow the instructions on how to fill the bank wire withdrawal request form. Or contact us at:

Customer Services
Telephone: +44 (0)1624 698100
US Toll Free: 1-888-535 6786
info@link2bet.com

What will appear on my card statement when I make a deposit?

Your statements will show 'Webis Holdings Douglas'.

When will a deposit appear on my card statement?

Deposits are generally added to your card statements 5 days after the transaction is made.

What happens in the event of loss of links to tracks?

On very rare occasions the comminications link to the tracks will go down.  This means that money that has gone into the pools will not be accepted by the tracks if the link is down during post time.  Often these circumstances are beyond our control,  such as loss of communication between ourselves and the Hub that hosts the track.  In these circumstances our licence requires us to refund the bets and we are not liable for any lost winnings.

How do I place wagers over the telephone?

Please click this link - Telephone wagering guide